Digital downloads from BIG MIC MEDIA
These terms cover digital products sold by BIG MIC MEDIA through its own store. Your product listing identifies the files, formats, price, and license included. Digital purchases do not include a physical item or shipping.
What you receive
After successful payment, download your files from your order confirmation page or order email. Check Spam or Junk if the email is missing. Save the files to your device before opening them. PDF files need a PDF reader. ZIP bundles must be extracted before use. A downloaded page-turning edition may need the entire extracted folder to remain together. Educational products do not include AI software, subscriptions, activated agents, or guaranteed business results.
Permission to use the files
Follow the license in the product listing and included files. Unless that license grants broader use, a purchase is for the purchaser’s own use. The AI Operations Blueprint business edition permits internal use and adaptation of its worksheets within one organization. You may not redistribute the files, resell them, publicly republish them, or include them in another product for sale without written permission. Buying artwork does not transfer its copyright.
Download help, billing problems, and refunds
For a missing download, a file that will not open, an incorrect file, a duplicate charge, or a product that does not match its description, contact bigmicmedia@gmail.com with your order number and a description of the problem. Never send your password, full payment-card number, or bank details. We will review the issue and provide an appropriate correction, replacement download, or refund. Any rights you have under applicable consumer law remain in place.
Physical merchandise is separate
If a product directs you to a fulfillment partner’s checkout, that seller’s identity, delivery terms, customer support, and return policy must be shown before purchase. These digital-download terms do not replace the partner’s terms.